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      Propel: Frequently Asked Questions from Advisors

      What is Propel?

      Propel is a web-based insurance software designed to be a one-stop shop for an advisor's insurance business. Propel can be used to create a white-labelled, visual and interactive presentation for any insurance recommendation. Propel has built-in rate integration, compliance elements, concepts and templates. Not only does Propel help advisors save time, but since most clients are visual learners, these presentations help communicate the value of insurance recommendations. This has led to advisors increasing their FYC.

      Propel provides client management functionality for an advisor's insurance block of business. Propel has a data feed with the insurance carriers, meaning when an advisor signs up, they can access all their client and policy data in one location. The feed will update the information automatically without manual entry or importing documents. Advisors will be alerted by Propel when an opportunity is available to convert or exchange a policy. Built-in opportunity filters are available to proactively mine their insurance block. All client and policy data can be migrated into the insurance presentation to compare versus new recommendations.

      What Carriers Are Available?

      As of October 1, 2024, here is the list of carriers with a data feed in Propel;

      • Assumption Life (Coming Soon)
      • Beneva
      • BMO (Coming Soon)
      • Canada Life
      • CPP
      • Desjardins (Coming Soon)
      • Empire Life
      • Equitable Life
      • Foresters (Coming Soon)
      • IA
      • ivari
      • Manulife
      • RBC
      • Sun Life

      What Opportunity Alerts Does Propel Provide?

      Propel offers built-in opportunity notifications and filters for the following;

      • Term 10 Conversions (T10 Approaching 10th Year)
      • Term 20 Conversions (T20 Approaching 20th Year)
      • Term 10 Swap (T10 Approaching 5th Year)
      • Overdue Term 10 (T10 Past the 10th Year)
      • Overdue Term 20 (T20 Past the 20th Year)

      These alerts are provided in Propel. If the advisor doesn't log in the day a notification is available, Propel will email the advisor the next day informing them of the potential opportunity. 

      Here are the notification timelines;

      • Term 10 Conversions: 7th-9th Anniversary and 90-Days Before 10th Anniversary.
      • Term 20 Conversions: 15th-19th Anniversary, 90-Days Before 20th Year Anniversary.
      • Term 10 Swap: 2nd-4th Anniversary, and 90-Days Before 5th Anniversary.
      • Overdue Term 10 & 20: Each Issue Date Anniversary After the 10th and 20th Year.

      How does Propel Compare to LDA?

      Propel is powered by LDA, making the transition easy for LDA users since the navigation and functionality are the same. However, there are a few key differences between Propel and LDA advisors need to be aware of;

      1. Data Feeds! These feeds in Propel are not available in LDA. Those using LDA need to request their insurance block of business (with the support of the LDA staff) with each carrier and provide the data files for LDA to import. Data is updated annually on LDA by following the same steps. The feeds in Propel require no set-up, manual entry or import and are updated weekly with most carriers.
      2. Single Sign-On (SSO). SSO is connected through HUB's portal, providing more enhanced security to Propel and the client and policy data within the program.
      3. Speed! Due to Propel being a separate program from LDA with only HUB advisor data, Propel will provide a faster and better user experience than LDA.
      4. Price. HUB advisors will get more with Propel and save money compared to purchasing LDA with the 15% MGA discount.

      What Presentations Can Be Created In Propel?

      Simply put, Propel can be used for any insurance case, whether it's a family market case, corporate case, comparison, conversion or concept. 

      Here's a list of some of the most popular we see;

      • Product Comparisons
        • Comparing term lengths.
        • Term vs permanent.
        • Cash Value plan comparisons.
      • Policy Conversion
      • Concepts
        • IFA
        • Corporate Estate Transfer
        • Buy-Term Invest The Difference.
      • Market Surveys

      How Are Plans Added to Presentations?

      There are 3 ways plans can be brought into a Propel presentation.

      1. From market surveys done inside of Propel. The market survey data comes from Lifeguide and is updated daily to ensure what you see is accurate and up to date.
      2. From the carrier illustration software via a spreadsheet file. This applies to plans not accessible in market surveys, such as Par Whole Life, Overfunded UL, and Disability Insurance.
      3. From the client section of Propel for existing policies.

      How Can Propels Presentation be Shown to Clients?

      Propel presentations can be shown in the application virtually or face-to-face. This allows advisors to use the interactive capabilities within the presentation to support client education.

      Presentations can be sent to the advisors via a PDF or through Propel's interactive case sharing.

      PDFs will show the pictures and text of the charts, so it's recommended solely for printing and or to save the file as a backup.

      Case sharing is recommended since the client can see the same interactive presentation on any device. The advisor will be notified when the client opens the presentation and provide the following information; when the client opens the case, how long it was reviewed, how long each page was reviewed, and total/per page interaction. 

      Can I Create Presentations for Advisors?

      Yes! 

      With the group's functionality in Propel, you can share clients and any presentations created for them with other Propel account holders, allowing them to view and present the cases you've designed. Advisors can add their branding and contact information to these presentations.

      Cases cannot be shared with those who don't use Propel.

      How Can I Use Propel to Support Advisors?

      Here is how you can use Propel to support advisors;

      1. Case Creation
        1. Through the Groups functionality share insurance cases with those with Propel access.
      2. Supporting with Opportunities
        1. In Propel, you'll have access to seeing advisors within your region. You can support the advisors in reviewing their block of business to identify opportunities to work on through Propel's insurance cases. To access this information, go to the My Organization section.
      3. Recruitment
        1. When speaking to advisors, talk about their insurance practice and some of the gaps that technology, specifically Propel, can help with. 
        2. This includes consolidating policies in a timely fashion, finding opportunities, acting on opportunities, gathering insurance data, compliance and more!