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Want to Speak with Our Team? Here's how!

This guide will provide the best practices for connecting with the customer success team at LDA.

Option 1: Livechat

When you're using LDA, you've likely encountered the "Ask Us A Question" tab on the right side of the page.

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Selecting that icon will connect you directly with our customer success team! No bots or AI suggestions are included in this section. Simply select Ask Us a Question and select this icon to chat with our team;

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The livechat is available between  9:00 AM-5:00 PM EST. If you have a question after those hours, please click here for additional knowledge base articles or click here to visit our YouTube Channel! 

If you ask a question after business hours, we'll get back to you the following morning via email!

Email

If you wish to receive immediate/same-day support, please defer to the livechat option above.

Here is the directory for the customer success team at LDA.

Jon Jarvie, Director of Customer Success: jonathan@lifedesignanalysis.com

Sally Camara, Customer Success Representative (English and French): sally.camara@lifedesignanalysis.com

Mustafa Junaid, Customer Success Representative: mustafa.junaid@lifedesignanalysis.com

Schedule A Meeting

We highly recommend scheduling a one-on-one or team call with our team to answer any questions you have or to learn more about how to make the most of LDA!

Click Here to Book a Meeting with The LDA Customer Success Team!